The problem is usually not the tool — it's the process, edge cases, and wrong monitoring.
Main Reasons for Failure
- Didn't map the existing process
- Didn't handle edge cases
- Didn't define clear KPIs
- Didn't build proper monitoring
How to Do It Right
Start small. Choose one process, map it, build simple automation, monitor and improve.
Only after it works — move to the next process.